The Role:

The E-Commerce and Merchandising Assistant’s role is to ensure that our products are uploaded to our systems and presented to engage and convert our customers. The E-Commerce and Merchandising Assistant will be responsible for uploading products to our system following our processes, assisting with the online product content (imagery, tags and copy) and supporting other content and merchandising tasks as required. This role will support the Marketing Manager and Merchandiser with the day-to-day running behind the scenes, assisting with the upkeep of our store merchandising, and checking that all product information is accurate. The ideal candidate will be detail-oriented, show initiative, and bring a good balance of independent spirit and teamwork, efficiency, drive and positivity to the business.

This role would suit a recent graduate or someone with prior experience in a buyer's or merchandiser's administrative role now looking for part-time, flexible hours.

Hours: 20-30 per week

Role type: Fixed Term Contract ending 31st January 2025

Start date: May 2024

Salary: 22-24k pro rata and dependent on experience

Duties include:

• Setting up new products on our system, ensuring alignment with the product launch schedule
• Coordinating with the Merchandiser, Marketing Manager, Operations Manager and online team to ensure timely receipt of all necessary assets
• Facilitating the sample process by collaborating with suppliers to schedule sample deliveries for photography
• Keeping the product catalogue up to date, managing out-of-stock and outdated products as needed
• Assisting in setting up promotions, sales, and offers
• Identifying and resolving any product and inventory issues promptly
• Supporting our Merchandiser in inventory management and stock distribution between our stores and HQ
• Uploading images to our e-commerce platform
• Adding tags to products
• Assisting in optimising products online for improved SEO

We're a small business, so a willingness to help in other areas of the company on an ad hoc basis is a plus.

Skills Required:

• Proficiency in Microsoft Office, with solid knowledge of Excel
• Strong organisation skills
• Able to work independently
• Excellent communication skills
• Right to work in the UK

Bonus skills:

• Experience using image editing software such as Canva, photoshop or equivalent
• Experience with the Shopify platform
• Experience with Lightspeed or similar POS

What to expect from Papersmiths:

• Guides and knowledge of stationery will be given to the successful applicant
• We offer full training in our systems, from Lightspeed and Excel to Shopify
• An excellent work-life balance in a small, people-focused business
• Flexibility on work location - remote, London, Brighton
• Flexibility on hours
• Monday – Friday, no weekends required
• Staff discount

Work Location:

This role is primarily remote, although you will be required to work in workspaces in London or Brighton once a month. Onboard training will take place in person over the first few weeks.

Remote work:

• Although working from home, you must ensure a comfortable and quiet home working environment with an excellent internet connection and can take and make calls without distraction
• Equipment is not provided, and you must have access to a laptop or desktop

This is a temporary, part-time role that involves remote work. There is potential for this to become a permanent role, with full-time hours, at a later stage.

To apply, please send your CV and cover letter to Sidonie Warren at jobs@papersmiths.co.uk

Deadline: 30th April 2024

Interviews will commence from the 6th of May 2024.

We are recruiting for a Part-Time Sales Assistant to join our talented team of Papersmiths in our Chelsea store.

We are looking for a positive and chatty person that can work Mondays and Saturdays over the next 3 months.

You’ll be working with a bunch of friendly, knowledgeable, passionate people, with a bit of an obsession with design and paper.

If this sounds like you then join our club! We are a design focused company. Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten. We’re looking for a Sales Assistant who will bring passion for our products, confidence, initiative and positivity to our team.

Hours and salary

We have roles available with 12 - 18 hours per week. Pay starts at £11.44 per hour. The role is temporary and part time.

Start dates may vary and there may be the possibility of staying on.

Availability

You'll need to have full availability and flexibility over the summer months.

About Papersmiths

We’re a bunch of very friendly, knowledgeable, passionate people, all with an outside interest in
creation of some kind, from knitting to illustration to weaving. Everyone brings great chat to the
shop floor because they’re genuinely excited about creativity and probably a little bit obsessed
with stationery. We love organisation and we keep our store immaculate. If this sounds like you
then join our club.

So what are we looking for?

We like working with people who are efficient and like to get things done to a high standard.
We're a small business so we all chip in with everything that goes on in a stationery shop. We
adore people who will bring passion for our products, confidence, initiative and positivity to the
store.

A day at Papersmiths involves all sorts. This could include talking to customers, sharing product
knowledge, taking photos or creating stories for Instagram, demonstrating products, selling
products, stock checking, processing deliveries of stationery (the best bit), restocking, cleaning,
tidying, visual merchandising, answering the phone, wrapping orders, handwriting notes,
tracking deliveries. It's varied, fast-paced and fun!

We are super proud of our high levels of customer care. Everyone who comes into the store
gets a genuinely warm welcome with a smile and a hello. Our customers are our guests and if
you have a naturally friendly aptitude you'll fit right in - we can't wait to meet you!

How to apply

To apply for the roles, please send the following to Alli at jobs@papersmiths.co.uk

The role you're applying for - please put this in the subject line
CV

Covering letter
Availability
Location

Thank you and we look forward to hearing from you!